What happens, indeed!



Tipping - the unpalatable truth

"What happens to the money you leave as tips and service charges in restaurants? Is it a bonus for the staff? Does the management skim off the lion's share? Or do the waiters and waitresses take home the minimum wage, no matter how generous you are? In a special investigation, Simon Usborne reveals how you can make a difference"

The truth is that these people do a minimum wage job and take a surprising amount of abuse from patrons (and sometimes management) and then get their tips ripped off by the business owner who wants to make more money on their backs (as usual. That seems to be the purpose of owning a business).