This is my phone

I just got a brand new one yesterday. The original had to be sent back in October for warranty as it was having serious problems. In January it had to go back again as the problems were still there and, in fact, new problems surfaced. They finally had to send a brand new phone. Apparently it was experiencing, in their words 'massive electronic failure' and ended up going all the way up to the head office factory to have the problems investigated. They ended up just replacing it. My neighbour has the same model and hasn't had a moment of trouble. Can you see that dark cloud that sits over my head and follows me around everywhere I go? It's been there all my life. *sigh*